Dubai’s Roads and Transport Authority (RTA) operates one of the most reliable bus networks in the region, linking every major neighborhood with affordable and air-conditioned services.
Among these routes, Bus 27 stands out as one of the most convenient ways to travel between Dubai Mall and Gold Souk, two of the city’s busiest destinations.
If you’re planning to commute or explore these areas using public transport, here’s a complete, up-to-date guide covering the Bus 27 route, stops, timings, fares, and commuter tips.
Overview of Bus 27 Dubai
Bus 27 is a daily public transport service managed by the RTA Dubai. It connects Gold Souk Bus Station in Deira with The Dubai Mall, passing through several key districts including Baniyas Road, Al Ras, Al Sabkha, and Financial Center Road.
This route is especially popular among shoppers, employees working in Downtown Dubai, and visitors heading to Dubai Mall, the Burj Khalifa, or nearby hotels.
The entire trip typically takes 45 to 60 minutes, depending on traffic. With full air-conditioning, Nol Card payment options, and Wi-Fi availability on many vehicles, Bus 27 offers both comfort and convenience for daily commuters.
Quick facts:
- Route Number: 27
- Operator: RTA Dubai
- Type: City Bus Service
- Connection: Deira ↔ Downtown Dubai
- Approx. Stops: 20
- Journey Duration: 45–60 minutes
- Frequency: 15–30 minutes
Bus 27 Routes – From Dubai Mall to Gold Souk
The route from Dubai Mall to Gold Souk covers central and northern Dubai. The bus departs from The Dubai Mall Main Entrance Stop, exits toward Financial Center Road, and travels north through Sheikh Mohammed bin Rashid Boulevard and Al Ras district, finally reaching Gold Souk Bus Station.
Major stops (Dubai Mall → Gold Souk):
| Stop No. | Stop Name | Key Nearby Landmark |
| 1 | The Dubai Mall – 01 | Burj Khalifa / Dubai Fountain |
| 2 | Zabeel – 01 | Zabeel Park |
| 3 | Damac Park Tower – 01 | Damac Properties |
| 4 | DIFC Gate Village – 01 | Dubai International Financial Centre |
| 5 | Novotel Hotel – 01 | World Trade Centre |
| 6 | World Trade Centre Hotel – 01 | Dubai World Trade Centre |
| 7 | Al Jafiliya Bus Station – B | Al Jafiliya Residential Area |
| 8 | Umm Hurair Road 1 – 01 | Umm Hurair Clinics |
| 9 | Creek Golf & Yacht Club – 01 | Dubai Creek Golf Course |
| 10 | City Centre Metro Bus Stop – A | Deira City Centre Mall |
| 11 | Dnata – 01 | Dnata Head Office |
| 12 | Clock Tower Roundabout – 01 | Deira Clock Tower |
| 13 | Maktoum Road – 01 | Al Rigga / Port Rashid Area |
| 14 | Etisalat Head Office – 01 | Etisalat Tower |
| 15 | Union Metro Bus Stop – A | Union Metro Station |
| 16 | Al Nakhal 1 – 01 | Al Nakhal Area |
| 17 | Burj Nahar Intersection – 01 | Burj Nahar |
| 18 | Naif Intersection – 01 | Naif Police Station |
| 19 | Eyal Nasir Masjid – 01 | Eyal Nasir Neighborhood |
| 20 | Gold Souk Bus Station – 07 | Gold Souq Markets |
Bus 27 Timings & Schedule
Bus 27 operates every day, covering both early-morning and late-night commuters.
According to the latest RTA and Moovit data:
- From Gold Souk Bus Station: First Bus – 05:30 AM, Last Bus – 12:00 AM
- From Dubai Mall: First Bus – 06:17 AM, Last Bus – 12:50 AM
During peak hours, the intervals between buses are shorter, helping reduce waiting times. Each stop displays updated digital screens showing real-time arrival estimates.
Important note:
Schedules can change during Ramadan, public holidays, or large events such as the Dubai Shopping Festival.
Always check the RTA S’hail app or the RTA Journey Planner on their website before traveling.
Bus 27 Frequency of Timings
The average frequency of Bus 27 services is around 15 to 30 minutes, depending on the time of day.
- Morning Rush (6 AM – 9 AM): Every 15 minutes
- Midday (9 AM – 4 PM): Every 20 to 25 minutes
- Evening Peak (4 PM – 8 PM): Every 17 to 20 minutes
- Late Night (8 PM – 12 AM): Every 25 to 30 minutes
This consistent schedule makes Bus 27 one of the more dependable services for both work and leisure trips.
During weekends, the bus operates on nearly the same timetable with minimal variation.
Bus 27 Fare Information
The fare for Bus 27 depends on the number of RTA fare zones crossed during your journey.
For this specific route between Gold Souk (Deira) and Dubai Mall (Downtown Dubai), passengers typically travel through two zones.
Current fare (2025 rates):
- One zone: AED 3
- Two zones or inter-zone trip: AED 5
- Three zones: AED 7.5
- Unlimited day pass: AED 20
Payment is made exclusively through the Nol Card system, accepted across all RTA buses, metros, and trams.
Accepted Nol Cards:
- Silver Card: Best for regular travelers
- Gold Card: Grants access to premium seating areas
- Red Ticket: Ideal for tourists and occasional rides
- Blue Card: Registered for students and residents with discounts
No cash is accepted on board, so ensure your Nol Card has sufficient balance before boarding.
27 Bus Passenger Facilities
The RTA continues to enhance passenger comfort across all city buses, and Bus 27 includes the following on-board features:
- Fully air-conditioned interior: Crucial during Dubai’s hot months
- Free Wi-Fi on select buses: Suitable for light browsing and email
- Priority seating: Reserved for women, children, and people of determination
- Accessibility: Low-floor entry for wheelchair users and strollers
- Digital screens: Showing next stop and service information
- CCTV surveillance: For safety and security
Bus shelters along this route are also air-conditioned, with electronic displays and route maps available for quick reference.
27 Bus Customer Support
RTA Dubai provides multiple channels for traveler assistance and feedback related to Bus 27 and other services.
Contact options:
- RTA Customer Care Helpline: 800 90 90 (available 24/7)
- RTA Website: rta.ae – Live chat and service updates
- S’hail Mobile App: Track bus location, timings, and plan your journey
- RTA Service Centers: Available at key metro and bus stations
Passengers can also report lost items, fare issues, or schedule concerns through these channels. The RTA team typically responds within 24 hours to queries submitted online.
Travel Tips for Passengers
If you’re new to Dubai’s bus system or planning to rely on Bus 27 for your daily commute, these tips can make your travel smoother:
- Check timings before you leave.
Use the S’hail app for real-time departure and arrival updates. - Carry a loaded Nol Card.
Recharging can be done at metro stations, bus terminals, and RTA kiosks. - Avoid rush hours when possible.
Early mornings (7–9 AM) and evenings (5–7 PM) are the busiest. - Respect priority seats and rules.
Dubai’s public transport is strict about etiquette and cleanliness. - Combine with the Metro.
Bus 27 connects to Union, Emirates Towers, and Financial Center Metro stations, offering a seamless switch between bus and train. - Monitor fare zones.
Knowing how many zones you cross helps you plan the most cost-efficient trip. - Dress appropriately and carry essentials.
Even though the bus is air-conditioned, Dubai’s weather can be hot when you walk between stops.
Final Words
Bus 27 is one of Dubai’s most useful city routes, bridging Deira’s historic markets and Downtown Dubai’s modern landmarks.
Its consistent schedule, affordable fares, and comfortable facilities make it a reliable choice for residents and tourists alike.
Whether you’re heading to the Gold Souk for shopping or to Dubai Mall for a day out, RTA Bus 27 offers a budget-friendly and scenic ride through the heart of the city.
For the most accurate and current details, always check the RTA Journey Planner or S’hail app before traveling.
Also Read: How To Go to Dubai Mall From Deira